Airfield Supply Cultivates Cannabis Retail Success Through Technology
The Challenge
Airfield Supply, a market leader in the California cannabis space, was facing limitations with their existing seed-to-sale software. As they scaled rapidly, they needed a partner to elevate their customer experience both online and in-store, while ensuring seamless data management and maintaining strict compliance. The challenge was to create an immersive, efficient, and compliant retail journey that would set Airfield Supply apart in a competitive market.
Our Solution
Compoze Labs implemented a comprehensive digital transformation strategy that included:
- An abstraction layer to seamlessly sync data between Treez (seed-to-sale tool) and Magento (e-commerce platform), while implementing caching layers to optimize performance.
- A robust Magento-based website featuring advanced shopping capabilities, personalized recommendations, and integrated multichannel customer support.
- Interactive touch screen kiosks and installed a full-wall LED video screen to create an engaging and efficient in-store experience.
- Integrated systems for real-time inventory management and efficient delivery services, connecting order information with OnFleet for 2-hour deliveries.
- Conducted comprehensive AWS security and compliance audits, implementing managed services to ensure ongoing adherence to industry regulations.
The Outcome
Immersive Omnichannel Experience
Seamless integration between online and in-store shopping, providing customers with a consistent and engaging journey.
Operational Excellence
Real-time data synchronization and automated processes significantly improved efficiency and accuracy across all business operations.
Scalable and Compliant Infrastructure
A robust, secure, and compliant tech stack capable of supporting Airfield Supply's rapid growth and future innovations.
Enhanced Customer Engagement
Multi-channel support and personalized shopping experiences led to improved customer satisfaction and loyalty.
Streamlined Delivery Service
Integration with OnFleet enabled a smooth 2-hour delivery experience, expanding Airfield Supply's service offerings.
Compoze Labs is a key strategic partner of Airfield Supply Company and have been essential to laying the foundation for our ambitious growth in the California market. They have consistently delivered accurate estimates, adhered to timelines, and demonstrated exceptional flexibility in scaling their team to meet our evolving needs.
The Impact
Airfield Supply has transformed into a technology-driven cannabis retailer, regularly serving over 1,300 customers daily. Their innovative approach, powered by Compoze Labs' solutions, has positioned them as an industry leader, known for their premium retail aesthetic and cutting-edge customer experiences. This digital transformation played a crucial role in Airfield Supply's successful acquisition by Gold Flora, solidifying their position to drive the cannabis industry forward.